The Spa at Pelican Hill: what it is, hours and who can use it
The Spa at Pelican Hill is the resort’s Forbes Five‑Star spa featuring Roman‑inspired spaces, treatment rooms, a salon, and fitness/wellness programming. It is open daily from 8:00 a.m. to 6:00 p.m.; spa treatments are scheduled from 8:45 a.m. to 6:00 p.m., and spa services/facilities are generally reserved for guests 18 and older.
In this guide
What The Spa at Pelican Hill is
The Spa at Pelican Hill is the resort’s full‑service spa and wellness area with Forbes Five‑Star recognition. The facility includes Roman‑inspired architecture (the Acqua Colonnade), treatment rooms, plush relaxation lounges, and salon services.
Spa programming combines hands‑on treatments (massages and Natura Bissé facials are listed among signature offerings) with fitness and wellness classes offered under the resort’s Fitness & Wellness schedule.
- Roman‑inspired Acqua Colonnade and high‑ceiling lounges
- Multiple private treatment rooms and relaxation spaces
- Salon offering nail and hair services (uses Dazzle Dry and Kevin Murphy products)
- Fitness & wellness classes integrated with spa offerings
| Feature | What to expect |
|---|---|
| Architecture | Roman‑inspired colonnade, soaring ceilings, plush lounges |
| Treatments | Massages, Natura Bissé facials (Citrus Essence, Diamond Radiance), body treatments |
| Salon | Nail and hair services (separate from spa age restrictions) |
Hours, scheduling and practical details
The Spa at Pelican Hill is open daily from 8:00 a.m. to 6:00 p.m.; scheduled spa treatments are offered from 8:45 a.m. to 6:00 p.m. Guests may charge services to their room or pay by major credit card or cash at the spa.
The spa recommends booking treatments in advance — the official guidance is to reserve services at least two weeks ahead when possible to secure preferred times.
- Spa open: 8:00 a.m. – 6:00 p.m. daily
- Treatment times: 8:45 a.m. – 6:00 p.m.
- Payment: major credit cards, cash, or charge to guestroom
- Booking advice: reserve at least two weeks in advance for best availability
| Item | Details |
|---|---|
| Spa open | 8:00 a.m. – 6:00 p.m. daily |
| Treatments | 8:45 a.m. – 6:00 p.m. |
| Booking | Recommended 2+ weeks ahead |
Who can use the spa and facilities
Spa services and access to the spa facilities are reserved for guests 18 and older. This age restriction applies to the spa’s treatment rooms and wellness facilities.
Salon services are identified separately and do not count toward the spa’s age‑restricted access — if you plan to bring a younger guest for a salon appointment, check current policy with the resort directly as listings note a different rule for salon offerings.
- Spa services/facility access: 18+ only
- Salon services: treated separately from spa age restriction
- Fitness classes: Fresh Air Fitness classes are generally for ages 16+, with children under 16 required to be accompanied by an adult
| Service | Minimum age / note |
|---|---|
| Spa treatments & facilities | 18+ (per official spa policy) |
| Salon services | Separate — not counted under spa age restriction |
| Fitness classes | Typically 16+ (check class listing) |
What treatments and classes are offered
Signature treatments listed for the Spa at Pelican Hill include massages, body treatments, and Natura Bissé facials such as the Citrus Essence Facial and Diamond Radiance Facial. The spa also provides salon nail and hair services.
The resort offers Fresh Air Fitness classes (Vinyasa Flow Yoga, Yin Yoga, Yogalates, Meditation & Breathwork, Yoga Sculpt) as part of its fitness and wellness program — these are scheduled separately from spa treatment bookings.
- Massages and bodywork
- Natura Bissé facial treatments (Citrus Essence, Diamond Radiance)
- Salon: manicures, pedicures, hair/barber services
- Complimentary and scheduled fitness classes under Fresh Air Fitness
| Category | Examples |
|---|---|
| Facials | Citrus Essence Facial, Diamond Radiance Facial (Natura Bissé) |
| Body & Massage | Various massage and body treatment options |
| Salon | Nail services (Dazzle Dry), hair/barber (Kevin Murphy products) |
Access, fees and resort inclusions
Daily resort fees for Bungalow and Villa reservations include use of spa facilities (locker rooms, dry sauna, salt‑based whirlpool, steam room) and a daily Fresh Air Fitness class, subject to availability. Specific resort fee amounts and inclusions can vary by rate program; confirm the current fee and inclusions with the hotel.
Some spa amenities (locker rooms, whirlpool, sauna, steam room) are listed as part of the resort fee inclusion, but individual paid treatments, salon services, and retail purchases are charged separately.
- Resort fee includes daily use of spa facilities and a 45‑minute Fresh Air Fitness class (subject to availability)
- Paid spa treatments and salon services are extra and billed separately
- Guests can charge services to the guestroom or pay directly at the spa
| What | Included with resort fee? |
|---|---|
| Locker rooms / sauna / steam / whirlpool | Yes (included in resort fee) |
| Fitness class (Fresh Air Fitness) | Yes (one daily class included, subject to availability) |
| Individual spa treatments / salon services | No (separate charge) |
How to book and practical tips
Reserve spa treatments through the resort’s spa reservation line, the resort concierge, or the spa website. Because popular times fill quickly, the spa recommends booking at least two weeks in advance to secure preferred appointment times.
If you need to confirm age policies (some third‑party listings differ on age minimums for fitness vs. spa access), or to arrange charging to a room, contact the resort directly before arrival. BookResorts agents are also available 24/7 at +1 (888) 605-1350 for assistance with reservations and questions.
- Book spa treatments via the spa website or resort concierge
- Recommend booking 2+ weeks ahead for peak availability
- For policy clarifications (age, inclusions) contact the hotel directly or use BookResorts phone support
| Contact | Use for |
|---|---|
| The Spa at Pelican Hill (spa website) | Treatment menus, booking, payment methods |
| Resort concierge / front desk | Policy clarifications, charge to room, special requests |
| BookResorts agents +1 (888) 605-1350 | Booking assistance (independent agency support) |
